2023 Sep-Oct RETA Breeze

UNDERSTANDING COMMUNICATION TYPES

Stephanie Smith Stephanie is presenting a wonderful whitepaper on communication. Communi cation is a tool we use every day, some of us are proficient and some are left wanting. Stephanie, will help us become more proficient. Communication. While we begin learning words at a very young age, successful communication takes years (if not decades) to master. What makes communi cation successful? We will investigate methods to communicate based on four (4) primary personality types and why

these personality types matter. How do you fully understand what someone else is really communicating to you? The approach is to provide the audience with information regarding how communica tion may differ depending on the person ality type on the receiving end. How do you communicate to others in a way they understand? By understanding the recipient’s predominant personality type, we engage them more fully in a conversa tion and can deliver our message in an easy, well-received manner. The presentation will provide a brief history and overview in the DISC model’s

four (4) primary personality types. The approach is to provide the audience with information regarding how communica tion may differ depending on the person ality type. The topic takes an important personal / professional development topic and relates it back to how we communi cate in the industrial refrigeration industry. It is a very applicable topic for a diverse industry of people of different generations, backgrounds, and personalities.” Everyone will benefit from this presenta tion. We suggest you bring a co-worker, to help share the information.

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